This Privacy Notice will provide information you need to understand how we process your information, who we share that information with (if at all), and how to contact us if you have questions.
Braintrace, Inc. has appointed a data protection officer. If you have any questions about our privacy policies or practices, contact:
Dean Sapp
Chief Information Security Officer
Braintrace, Inc.
220 South 200 East, Suite 300
Salt Lake City, Utah 84111
Main: 801.433.9600
Email: dsapp@braintrace.com
Braintrace, Inc. collects a limited data set of information about you. We will never sell that information to third parties. Below, you will find a table of products and services and relevant privacy information:
| Product, Service, or Process | Websites | Communication from you to us |
|---|---|---|
| Category of Personal Data Gathered | Identifiers such as first and last name, username, and your contact information
Tracking data related to how you use our websites Financial data such as credit card information to process transactions. Information you provide to us when you fill out our websites’ forms. | Information you provide to us when you have a question. |
| Purpose and Legal Basis for Processing | For identifiers, financial data, and information provided by you to our websites, we use that information as the basis to enter into a contract with you and provide services (pursuant to a contract) with you.
For Tracking data, we gather that information to determine how users navigate and use our websites. | You have agreed to provide this information to us so that we may address your questions or concerns. |
| Automated Processing or Profiling | We do not use automated processing or profiling procedures on the information you provide to us.
Third parties that we use for gathering tracking data may use automated processing to evaluate the best method to market our websites to you. For financial information, payment card processors may automate their processes for completing transactions from our website. | We do not use automated processing or profiling procedures on the information you provide to us. |
| Categories of Recipients who Receive this Personal Data | Braintrace, Inc. receives this information.
Online marketing analytics companies receiving tracking data. Cloud service providers such as Amazon store the identifiers and information you input into our website. | Braintrace, Inc. receives this information. |
| Whether the Personal Data is Transferred Outside of the European Economic Area | Not applicable. | Not applicable. |
| Retention Period | We retain this information for a reasonable time after you end your commercial relationship with us. | We retain this information for a reasonable time after we have addressed the basis for your contacting us. |
We do not knowingly attempt to solicit or receive information from children.
We do not sell your information to third parties. We share your information with third parties (such as cloud service providers, payment card processors, and web analysis companies) to provide the service to you, to process payment card information, and to analyze how you use our websites.
Your information is kept in the United States and we do not transfer it outside of the United States.
Our website uses HTTPS and appropriate certificates to secure the information you provide to our websites.
The services we use to support our websites have the appropriate security programs to secure the information provided to them.
We reserve the right to change this Privacy Notice, without notice to you, at any time.
